Terms and conditions
- This site is owned by Trendy16, India. All the web contents displayed in this is sight is Trendy16's sole copyright. Nobody, under any circumstances, is allowed to copy, transmit, download, reproduce, reprint or transfer the content from this site or any site co-owned, licensed, controlled or operated by trendy16 or its sister concern or strategic partners. Taking any such prohibited action will be taken seriously and considered the violation of copyright and other related proprietary rights. Should you still require doing so, it is possible only after getting the written permission from Trendy16.com.
- Trendy16 is not responsible for any indirect loss or damage that a user suffers due to negligent use of products or any service displayed on the website. In addition to this, inability to use or any consequences of indirect, responsive, incidental and special type that arises out of use of the products are totally disclaimed from any responsibility by the wholesale.trendy16.com.
- Trendy16 is committed towards timely processing and delivery of the orders placed. Still, any such circumstance unforeseen as well as unlikely that results into delay or early delivery shall not be redeemed as negligence in processing of orders. We are committed to provide you the tracking details of your order in the most transparent manner.
- All the products offered on this website are unwarranted. The company is not responsible for any kind of damage or change in constitution that occurs to the products after use. Wholesale.trendy16 maintains that it will not take the responsibility of repairing or altering any product bought. Customer is using the website at his own discretion and any kind of threat or virus arising from the use of server provided or website is completely unwarranted clearly as well as implied. Website does not claim that its use is error or bug-free; hence, you are advised to take proper precautions before downloading or sharing the content.
- Company ensures that the order will be delivered exactly at the mailing address mentioned and to the receiver mentioned; still, any kind of claims or damages arising out of this service will not be considered for any kind of compensation. Under no circumstances, the company will entertain compensation claims that amount to value higher than the order or purchase size.
- Trendy16 is committed to deliver the products exactly as per the specifications provided in the order form; still, it reserves right to slightly change or provide replica of the item due to availability issues. This practice will not amount to false delivery and will be carried out only after getting the nod from the buyer.
- Price mentioned in the products gallery is sum total of packaging, product cost, manufacturing cost, cartage cost and other costs that are incurred for processing the order. Any charges covered under the head 'customs and duties' will be added separately and will be at the discretion of shipping company used.
- Please read all FAQs and policy documents mentioned at various sections in the website to ensure full awareness of what you are agreeing to by shopping with Trendy16. Be completely accustomed to returns policy and shipping policy before placing an order so that no scope for misunderstanding is left.
- Should you require seeking clarifications and clearing any doubt that ultimately affects the buying process, you are advised to contact us through proper channels in completely documented manner prior to starting the use of website.
- All matters of dispute or arbitration fall under the jurisdiction of Delhi High Court, Delhi.
- Trendy16.com owns all the products and trademarks displayed in the website and under no circumstances should anybody use or reproduce these for business purpose or otherwise.
Cancellation and refund terms and conditions
- Customer can cancel or modify the order within 24 hours of placing it. Any request made after the stipulated time period shall not be entertained under any circumstances.
- If under extra-ordinary circumstances, cancellation or refund request is accepted after 24 hours, refunds will be made only in the form of gift certificates or vouchers. Please do not expect cash refunds in any case.
- Any cancellation that is made while using debit or credit card, refunds generated out of it will be credited to corresponding debit and credit card only. No other debit/credit card details will be considered for refunding the amount due to security reasons.
- If you choose wire transfer as mode of payment and require cancelling the order, you will receive gifts voucher amounting to refund amount. No inter-bank transfer will be done for crediting the account used.
- All cancellation requests are taken in positive light and treated in customer-friendly manner. We understand that you may require cancelling the order due to any unforeseen situation and take full interest in refunding the amount as soon as possible through valid modes.
- It is worth noticeable that you will not be able to cancel orders on your own. You will require the assistance of customer support team that will raise the cancellation request on your behalf. Hence, contact the relevant authorities within 24 hours of placing the order through Live Chat, Phone or e-mail.