We offer you the most flexible shipping policy that is being offered by any online store in India. We have a delivery model which is spread all over the world. We have tie- ups with the best of courier companies for both inland and foreign couriers so that we serve our customers to their satisfaction. Our network of partners includes DHL, FedEx, and UPS. The products we that we ship are 100% insured and of reliable quality. Any damage during transit is fully covered but any damage after the delivery is made will be borne by the customer.
How to reach us?
You can contact us 24x7 to know the status of your order and as soon as the order is shipped the tracking ID is send on the E-mail so that you can track the order round the clock. In case of multiple orders, we send the orders as a single shipment to make it convenient for you but in case you require a particular item earlier you can E-mail or contact us anytime and enjoy our customised services.
Cost of Transit
We offer absolutely free shipping of our products in India at any address. International shipping costs are based on the weight of the product rounded off in 500 grams by the courier companies. To find the rate card for international courier please send us an email to firstname.lastname@example.org
Be it a cash on delivery order or an order where the payment has been received already our courier delivery boy always calls you before coming for delivery to ensure successful delivery. In case you are not available at the mentioned time slot you can always re-arrange the delivery or can yourself pick up the courier from the courier office. We ensure shipment by the fastest possible courier agencies. However, we are not responsible for any sort of delays on the part of courier companies in delivering the courier.
In case the address provide by you is incomplete or incorrect and the courier company fails to reach you, in that case if you arrange for a re-delivery you may have to incur additional cost or yourself pick up the consignment from the courier office. And in case the package comes back to us in event of non-delivery due to incomplete address you will be liable to pay the shipment charges which will be minimal.
VAT & Custom Duty
In case of international shipments it is our duty to bring to notice that VAT and custom duty that is levied by various countries will be paid by the customers directly to the courier company upon delivery. The cost of VAT and custom duty is not included in the shipping cost that is mentioned in the international courier rate card.